The Samsung Galaxy S24 series, which went on sale a few days ago, has been a huge success, breaking sales records and surpassing previous models. However, not everyone is happy with the flagship Galaxy S24 Ultra, especially when it comes to its screen performance. Some users have complained that the colors on the 6.8-inch Dynamic AMOLED 2x display look washed out and dull when they switch to the Vivid color profile, which is supposed to enhance the color depth and saturation.
Many users hoped that this was a software glitch that Samsung would soon fix with an update. In fact, some Samsung support workers had reportedly confirmed that a fix was underway. However, it turns out that this may not be the case after all.
According to a Spanish blog Teknofilo, which cited Android Police, Samsung Spain has issued a statement explaining that the changes to the Vivid mode are intentional and designed to offer a more natural and accurate viewing experience. The company stated that the behavior is not a defect, but a deliberate color adjustment. Here is the translated quote from Spanish to English: “We have adjusted the colors and brightness of Galaxy S24 series products to provide more accurate and comfortable viewing during use. Some changes have been made to the display technology to provide a more natural viewing experience, so users may notice differences in color depth compared to older devices.This display behavior is an intentional color adjustment and is not a product defect, so it can be used safely. To offer our customers the best possible experience, we value your feedback and continually improve our software (UX) as the market and consumer interests evolve.
This means that users who were expecting a software update to fix the issue may be disappointed, as Samsung seems to have no plans to change the current settings. However, this does not mean that the Galaxy S24 Ultra’s screen is inferior or faulty. On the contrary, the display has many impressive features, such as excellent contrast and brightness, a reflection-free display, and a Gorilla Armor Glass cover that makes it highly resistant to scratches. The Galaxy S24 Ultra also offers other display options, such as the Natural mode, the Adaptive mode, and the Eye Comfort Shield mode, which users can choose according to their preferences.
The Galaxy S24 Ultra is one of the most advanced and powerful smartphones in the market, with a stunning design, a powerful processor, a versatile camera system, and a long-lasting battery. The display issue may be a matter of personal taste and preference, rather than a technical flaw. Users who are interested in buying the Galaxy S24 Ultra can check out our review of the device or visit the official Samsung website for more information.